Additional Information:
Delivery, Returns & Click & Collect
At Decofurn, we're committed to making your shopping experience as convenient and hassle-free as possible. Here's how we do it:
Delivery:
- Enjoy FREE delivery directly to your home or office anywhere in South Africa when you spend R3999 or more. For orders below R3999, delivery costs will be calculated at checkout.
- Need your items assembled? Our friendly delivery team can take care of that for a small fee. Add assembly to your purchases at checkout, subject to availability in your delivery area.
- For delivery time estimates, visit our Delivery for Online Purchases page.
Click & Collect:
- Collect your order from a Decofurn Collection point near you. It's free and convenient!
- For more information on how Click & Collect works, check out our FAQs page.
Returns:
- We want you to be happy with your purchase. That's why we offer a hassle-free returns policy.
- Return unopened and unused items within 7 days of delivery or collection.
- For online returns, email us at returns@decofurnsa.co.za.
- Please note that fees may apply. Please refer to our full Returns policy here for full terms and conditions.
At Decofurn, we pride ourselves on providing excellent customer service. We're committed to making every step of your shopping journey with us as smooth and enjoyable as possible. Shop with confidence and convenience - every time!
Customer Reviews
The delivery was fast and efficient. I paid for assembly, which didn't take long, and the delivery team was friendly. The couch fits perfectly and is really comfortable to sit on, particularly the corner chaise, which is ideal for lounging.
I am happy with my purchase and I love the teal colour - however the chaise cushion is starting to sag.
I love it
Love love my order. Everything was seamless, assembled it with a bit of help from caretaker but I would’ve done it by myself. Best buy thus far. Thanks Decofurn for quality products. Oh it is perfect L couch for small spaces
The couch was easy to assemble and everything was inside except for one small object that we got again from decofurn, I’m happy with it❤️
