Additional Information:
Delivery, Returns & Click & Collect
At Decofurn, we're committed to making your shopping experience as convenient and hassle-free as possible. Here's how we do it:
Delivery:
- Enjoy FREE delivery directly to your home or office anywhere in South Africa when you spend R3999 or more. For orders below R3999, delivery costs will be calculated at checkout.
- Need your items assembled? Our friendly delivery team can take care of that for a small fee. Add assembly to your purchases at checkout, subject to availability in your delivery area.
- For delivery time estimates, visit our Delivery for Online Purchases page.
Click & Collect:
- Collect your order from a Decofurn Collection point near you. It's free and convenient!
- For more information on how Click & Collect works, check out our FAQs page.
Returns:
- We want you to be happy with your purchase. That's why we offer a hassle-free returns policy.
- Return unopened and unused items within 7 days of delivery or collection.
- For online returns, email us at returns@decofurnsa.co.za.
- Please note that fees may apply. Please refer to our full Returns policy here for full terms and conditions.
At Decofurn, we pride ourselves on providing excellent customer service. We're committed to making every step of your shopping journey with us as smooth and enjoyable as possible. Shop with confidence and convenience - every time!
Customer Reviews
Absolutely delighted with our new bookcase! The quality is exceptional - it's sturdy, heavy, and looks fantastic. The design is beautiful, and it's a wonderful addition to our home.
One note to consider: assembly does require some effort and patience. If you're not fond of DIY projects, paying extra for pre-assembly might be worth considering. However, the end result is well worth the effort.
We're thoroughly satisfied with our purchase and would highly recommend it to anyone seeking a high-quality bookcase. No damaged products received, and the overall experience was seamless.
The bookshelf is of good quality and I loved the colour
It arrived in a very damaged box, and the side panels were cracked right through, other chips and scratches on shelves. Asked for an exchange which also arrived with chips, sent both back, await full refund.
