Additional Information:
Delivery, Returns & Click & Collect
At Decofurn, we're committed to making your shopping experience as convenient and hassle-free as possible. Here's how we do it:
Delivery:
- Enjoy FREE delivery directly to your home or office anywhere in South Africa when you spend R3999 or more. For orders below R3999, delivery costs will be calculated at checkout.
- Need your items assembled? Our friendly delivery team can take care of that for a small fee. Add assembly to your purchases at checkout, subject to availability in your delivery area.
- For delivery time estimates, visit our Delivery for Online Purchases page.
Click & Collect:
- Collect your order from a Decofurn Collection point near you. It's free and convenient!
- For more information on how Click & Collect works, check out our FAQs page.
Returns:
- We want you to be happy with your purchase. That's why we offer a hassle-free returns policy.
- Return unopened and unused items within 7 days of delivery or collection.
- For online returns, email us at returns@decofurnsa.co.za.
- Please note that fees may apply. Please refer to our full Returns policy here for full terms and conditions.
At Decofurn, we pride ourselves on providing excellent customer service. We're committed to making every step of your shopping journey with us as smooth and enjoyable as possible. Shop with confidence and convenience - every time!
Customer Reviews
ECHO BOOKCASE BC15
Great for my new Store display. Easy to store large heavier items.
The bookcase is amazing matches my colourscheme, can be used and decorated in various ways.well designed I love it.
I have purchased bookcases from Decofurn in years gone by and actually enjoyed putting them together, but those were slightly smaller versions. This was the bigger one, so it took a bit more time and effort, which was no problem except for one detail. The diagram did not state that the bookcase should be face down when you start putting it together, so I had already begun attaching the first side panel to the shelving when I realised my error, and had to take out several screws, then flip all the shelves around. A simple, single line of wording to that effect added to the instruction sheet would easily solve the problem.
Secondly, I found that I needed to raise the shelves by approximately 10mm in order to align them properly with the side panels, so that the groove for the slide-in back panel is properly positioned. Again, I think the instruction sheet could do with a tweak to make this known to the person putting the bookcase together.
Other than that, no complaints, and love the 'new smell' that the bookcase gives out reading room, which now has nine bookcases in it to hold our collection of more than 1000 books!
These bookshelves are awesome. Sturdy, classy, and they look great. A really good buy.
