Additional Information:
Delivery, Returns & Click & Collect
At Decofurn, we're committed to making your shopping experience as convenient and hassle-free as possible. Here's how we do it:
Delivery:
- Enjoy FREE delivery directly to your home or office anywhere in South Africa when you spend R3999 or more. For orders below R3999, delivery costs will be calculated at checkout.
- Need your items assembled? Our friendly delivery team can take care of that for a small fee. Add assembly to your purchases at checkout, subject to availability in your delivery area.
- For delivery time estimates, visit our Delivery for Online Purchases page.
Click & Collect:
- Collect your order from a Decofurn Collection point near you. It's free and convenient!
- For more information on how Click & Collect works, check out our FAQs page.
Returns:
- We want you to be happy with your purchase. That's why we offer a hassle-free returns policy.
- Return unopened and unused items within 7 days of delivery or collection.
- For online returns, email us at returns@decofurnsa.co.za.
- Please note that fees may apply. Please refer to our full Returns policy here for full terms and conditions.
At Decofurn, we pride ourselves on providing excellent customer service. We're committed to making every step of your shopping journey with us as smooth and enjoyable as possible. Shop with confidence and convenience - every time!
Customer Reviews
I struggled to assemble the chairs, and the staff at Decofurn gladly assisted me via a video call. The chairs are really comfortable - bought 6. Can really recommend it.
Very happy with our 6 dining chairs - very comfortable, stylish and budget friendly.
Was not happy with the delivery though - Decofurn is using independent delivery drivers and they arrived at my house at 8pm, this was after they called me at 3pm asking if they can deliver. Totally unprofessional - delivery should only be done during working hours.
