Additional Information:
Delivery, Returns & Click & Collect
At Decofurn, we're committed to making your shopping experience as convenient and hassle-free as possible. Here's how we do it:
Delivery:
- Enjoy FREE delivery directly to your home or office anywhere in South Africa when you spend R3999 or more. For orders below R3999, delivery costs will be calculated at checkout.
- Need your items assembled? Our friendly delivery team can take care of that for a small fee. Add assembly to your purchases at checkout, subject to availability in your delivery area.
- For delivery time estimates, visit our Delivery for Online Purchases page.
Click & Collect:
- Collect your order from a Decofurn Collection point near you. It's free and convenient!
- For more information on how Click & Collect works, check out our FAQs page.
Returns:
- We want you to be happy with your purchase. That's why we offer a hassle-free returns policy.
- Return unopened and unused items within 7 days of delivery or collection.
- For online returns, email us at returns@decofurnsa.co.za.
- Please note that fees may apply. Please refer to our full Returns policy here for full terms and conditions.
At Decofurn, we pride ourselves on providing excellent customer service. We're committed to making every step of your shopping journey with us as smooth and enjoyable as possible. Shop with confidence and convenience - every time!
I requested a tax invoice a week ago but youāre still failing to email meš”š”
The BOKSBURG branch service is excellent. The staff there is always willing to assist, and i stay 45ā50 minutes away, but i always choose to collect there because of their service. The guys at collections and the lady who is always there are always willing to help. I've bought about five items now from them, and honestly, I keep coming back because of their service. I'm always happy with my items. I ordered a chandelier months ago, and we couldn't assemble it but when I came back after 3 months, they assembled it without problems or hustles.
And yes, my black velvet bar stools are a 10 out of 10. I love them!!
Keep up the good work, guys.
Very nice barstools and comfortable. I really love them
Great colour and quality
Hi happy with my purchase just a request I also bought the Rocco fabric dinning chairs 12 of them but when I opened it one of the chairs the leg the rubber stopper under 1 was short can you advise me where can I get it